CRUISING WITH CRYSTAL CRUISES
Crystal Cruises was created in 1988 with a vision to set a completely new standard in luxury travel and world exploration. Exceptionally designed ships would incorporate the best design concepts of legendary ocean liners and world-class hotels, styled with all the latest advancements of modernity. Destination-rich itineraries would span the globe, offering discerning travellers unprecedented opportunity for intimate and authentic shore-side discovery.
The first ship, Crystal Harmony, debuted in 1990 to international acclaim, heralded for its tremendously spacious public areas reminiscent of grand ballrooms, lavish casinos and splendid dining rooms. Equally as impressive were the intimate lounges, traditional bars and dedicated spaces for specialty restaurants and personal enrichment. Generously appointed veranda staterooms and sumptuously styled suites and penthouses were among the largest in the industry, drawing raves from discerning travellers and compliments from competitors.
But what truly set Crystal Cruises' debut apart from any other cruise line, and immediately put them on par with many renowned land-based hotels and resorts, was the exceptional level of service provided both at sea and ashore. Genuine, welcoming and friendly without being overly familiar. The combination of a spectacularly designed vessel and a staff and crew dedicated to the highest levels of service quickly propelled Crystal Cruises to the very top of luxury travel.
Crystal Cruises operates the two top-rated luxury ships in the world: the 922-guest Crystal Symphony (launched in 1995) and the 1,070-guest Crystal Serenity (launched in 2003). Crystal Harmony was retired in 2005.
With a signature commitment to service and innovation, Crystal Cruises continues to define the luxury travel experience. Beyond the beautifully designed ships, they continue to create enriching onboard programs that tap the curiosities and passions of world travellers. They were the first cruise line to truly invest in technology services for guests with the launch of the Computer University@Sea in 1997.
Equally as innovative, the Creative Learning Institute partners with leading names in language, music, wellness and wine, with complimentary, progressive courses of study offered by Berlitz, Yamaha, Cleveland Clinic, the Tai Chi Cultural Centre and the Society of Wine Educators. And the Crystal Visions Enrichment Program regularly showcases some of the world's most celebrated names in art and history, journalism and television, stage and screen, U.S. and foreign diplomacy, food and wine, and more.
Believing that culinary discovery is inextricably connected to world travel, they launched one of luxury travel's most sophisticated and enriching wine and food programs. The overwhelming success of the Wine & Food Festival cruises led them to design and build a Vintage Room aboard each ship where they host exceptional dinners that pair rare and undiscovered wines with special menus designed to enhance the nuances of each particular vintage.
In 2009, Crystal debuted the Experiences of Discovery voyages, an inspired collection of theme cruises designed to enrich dozens of itineraries each year with a special-interest focus. Stylish and sophisticated, the onboard programming is augmented by shore-side adventure as well, showcasing topics such as Photography; Ancient Civilizations; Chance & Fortune; Mind, Body & Spirit; Jazz; Golf; Film & Theatre Festival; Cabaret at Sea; Big Band; Ballroom Dance and of course the Wine & Food Festival cruises.
Discovery ashore is unrivalled with a staggering collection of more than a thousand Crystal Adventures shore excursions offered every year, each designed to appeal to specific areas of interest and physical ability. Crystal Private Adventures tailor shore-side experiences to the specific desires of guests, creating once-in-a-lifetime memories in some of the world's most fabulous destinations.
CRYSTAL CRUISES LIFE ONBOARD SHIP
Library Onboard Crystal Cruise Ships
The well-stocked Library contains over 2,000 books on subjects ranging from classics to popular biographies, history to contemporary mysteries. There is also an entertaining selection of over 1,000 movie titles on DVD and board games which may be borrowed without charge for your enjoyment during the cruise.
Crystal Spa Onboard Crystal Cruise Ships
Experience the sublime and the sensuous in the Crystal Spa, the only Feng Shui-inspired spa at sea. As a Readers' Choice Award winner by Spa Finder and Condé Nast Traveller, the Crystal Spa consistently ranks among the world's most renowned resort and destination spas.
Crystal Adventures Shore Excursions Onboard Crystal Cruise Ships
From kayaking in Croatia to snorkelling in Sorrento, Crystal offers a wide range of active Crystal Adventures ashore. The fitness enthusiast will appreciate the chance to experience the world from a new perspective - maybe biking through national parks and forests, golfing on renowned courses, or sailing along famous coasts. Hiking, diving, 4x4 excursions - every voyage features a destination-appropriate selection of excursions that will appeal to the active adventurer.
Fitness Centre, Fitness Classes, Seminars & Services Onboard Crystal Cruise Ships
Each ship features a spacious, state-of-the-art Fitness Centre with panoramic ocean views. Relax the mind, body and soul and indulge in a Pathway to Yoga or mat Pilates class. Challenge yourself on one of our new Tour de Spin indoor cycling classes. Learn to increase your strength, balance and flexibility on revolutionary Kinesis equipment that comprises double weight stacks, cables and pulleys to allow for more than 250 exercises and 360° movement. Private Kinesis sessions with one of our qualified personal trainers may also be scheduled.
Golf Onboard Crystal Cruise Ships
On any voyage anywhere in the world, golf enthusiasts may wish to take advantage of the golf driving ranges and putting greens found aboard each ship. Featuring TaylorMade - the best performance golf equipment in the world. Crystal's comprehensive golf program features right- and left-handed clubs for both men and women, as well as golf clinics and instruction by PGA golf pros on most sailings.
Selected itineraries are dedicated Experiences of Discovery Golf cruises, featuring PGA golf celebrities and optional Crystal Adventures to world-famous courses.
Pools / Jacuzzis Onboard Crystal Cruise Ships
Crystal Serenity - Relax poolside in the warmth of the sun at the full-length Seahorse Pool flanked by two outdoor Jacuzzis or, regardless of the weather, take a dip in the indoor/outdoor Neptune Pool covered by a retractable roof.
Crystal Symphony - Surrounded by teak decking, the extra-large Jacuzzi hot tub at the full-length Seahorse Pool was expanded and redesigned to include a special water feature.
Walk On Water/360° Promenade Deck onboard Crystal Cruise Ships
Walking is the number one exercise in the world, and fitness expert Debbie Rocker designed her Walk-On-Water WOW program exclusively for Crystal, all so you can maintain or even expand your fitness program in idyllic settings around the world.
Utilizing Rocker's innovative WALKVEST Training System, a lightweight cotton vest with weight pockets strategically located around the mid-section so that added weight is evenly distributed for safety and comfort while walking, the program takes full advantage of the 360° teak Promenade Deck on each ship – a unique feature not found on many of today's cruise ships. The program includes customized motivational music-driven audiotapes, a day-by-day guided walking program, and educational instructions on how to walk safely and effectively on deck.
Ambassador Hosts Onboard Crystal Cruise Ships
Dancing to live music is a nightly highlight aboard both Crystal Serenity and Crystal Symphony. Whether travelling alone or with others, Crystal invite you to hone your skills at dance classes taught by award-winning international dancers. On every sailing, Crystal is pleased to offer a host program that includes carefully screened gentlemen with interests and backgrounds similar to those of their guests. Each distinguished Ambassador Host is cultured, well travelled and an accomplished ballroom dancer.
Celebrity Entertainers and Speakers Onboard Crystal Cruise Ships
The stars shine brightest at sea. Crystal Cruises is proud to feature exciting celebrity entertainers on board such as Carol Channing, Tommy Tune, Marvin Hamlisch, Joel Grey, Maureen McGovern, Lorna Luft and John Davidson - among many others - all part of the diverse spectrum of entertainment options available to their guests.
Bars & Lounges Onboard Crystal Cruise Ships
Avenue Saloon - Crystal's signature cocktail and piano bar is known for its intimate "clubby" atmosphere on both Crystal Serenity and Crystal Symphony.
Connoisseur Club Onboard Crystal Cruise Ships
With an impressive selection ranging from Monte Cristo to Davidoff, this refined club-like cigar lounge is ideal for after-dinner drinks and conversation.
Luxe Onboard Crystal Cruise Ships
From its polished aluminium Philippe Starck bar stools to the glass Bisazza mosaics, Crystal Symphony's modern nightclub is a sophisticated spot for drinks, dancing and conversation. Adjacent to the Crystal Casino, a dazzling lighting system flashes electric colours off shimmery finishes and stunning shades of black, silver and white.
Pulse Onboard Crystal Cruise Ships
Located near the Avenue Saloon and Connoisseur Club aboard Crystal Serenity, this high-energy dance club plays all the latest hits with a mix of long-time favourites.
Starlite Onboard Crystal Cruise Ships
Centrally located in the middle of Crystal Symphony's main activity deck, a dramatic round bar takes centre stage in this stylishly open environment offering panoramic sea views. With window walls sparkling with Swarovski crystals, the new Starlight Club is the place to see and be seen, featuring lectures by day and dancing by night.
Stardust Onboard Crystal Cruise Ships
This welcoming and comfortable lounge on Crystal Serenity is the perfect place for a pre-dinner dance and aperitif, and after dinner dancing as well. Throughout your cruise, here you will also enjoy intimate performances, recitals and special lectures.
Crystal Cove Onboard Crystal Cruise Ships
Located just off the two-story Crystal Plaza in the very heart of both ships, the Crystal Cove piano bar is a perfect spot to enjoy an aperitif or specialty drink any time of day.
Palm Court Onboard Crystal Cruise Ships
With panoramic sea vistas enjoyed through vast floor-to-ceiling window walls, this delightfully airy forward lounge hosts Afternoon Tea daily, evening dancing and entertainment, classical music concerts and special parties.
Galaxy Lounge (showroom) Onboard Crystal Cruise Ships
The main showroom for Crystal's award-winning Broadway-style production shows and headline entertainers features exceptionally comfortable seating and a hydraulic-rising stage for optimum viewing from anywhere in the room. In addition to the sophisticated staging, the acclaimed shows each feature elaborate costumes and sets created by renowned designers with decades of theatrical experience.
Uniting West End and Broadway, Hollywood and Vegas, Crystal's uniquely diverse entertainment offerings are consistently regarded as the very best.
In virtually every industry poll, Crystal Cruises ranks number one for their exceptional entertainment. With the most diverse activity and entertainment programs afloat, even the most discerning theatre-goers, concert-lovers and dance aficionados will appreciate the musical styles that range from nostalgic and classical to popular and contemporary.
Crystal Casino Onboard Crystal Cruise Ships
Glittering and stylish with fabulous chandeliers and an air of energized excitement, the Crystal Casino offers thrilling games of chance featuring Blackjack, Craps, Roulette, 3 Card Poker, Ultimate Texas Hold'em and Mini-Baccarat (on request), as well as slot and video poker machines. Guests must be at least 21 years of age to enter the gaming areas, or to play any monetary-based games of chance (including Bingo) on board.
CRYSTAL CRUISES DRESS CODE
The ambiance aboard Crystal ships is one of relaxed sophistication, and their suggested dress codes fall into that realm as well. You'll want to pack a balance of resort wear, elegant evening attire and comfortable clothes for adventures ashore. Throughout the day, Crystal guests wear a mix of active resort wear. Dining room attire is casual during the day; however, swimsuits, swimsuit cover-ups/robes and baseball hats are not appropriate. If you do not wish to change for a meal in the afternoon or evening, alfresco dining on deck is available on select evenings. For days in port, be sure to bring comfortable walking shoes.
There are bathrobes and slippers in each stateroom for your use during the cruise. Other amenities include a clothes brush, shoe horn, hair dryer, soap, shampoo, conditioner, body lotion, sewing kit and umbrella.
Dress Codes Defined Onboard Crystal Ships
Each evening on a Crystal cruise has a specific dress code for dining areas that also applies to all public areas of the ship after 6 pm (except for alfresco dining on deck when available). If you choose to change your attire following the evening dinner and other festivities, please maintain a minimum style of dress in keeping with the dress code for Casual Evening Attire (described in detail below). Guests find that the occasional formal nights create a special atmosphere in contrast to the other more informal or casual nights on board.
The three codes of attire are formal, informal and casual. Typically, 10 to 14 day cruises have three formal nights. The number of informal nights is usually based on the number of days at sea, and casual nights are based on days in port or the time of departure. For your convenience, your cruise ticket lists the number of specific dress code evenings during your stay on board.
Formal Evening Attire Onboard Crystal Cruise Ships
Formal attire is evening dresses and gowns of fashionable length for ladies, and a tuxedo, dinner jacket or dark suit and tie for gentlemen. Jeans, shorts, casual trousers, sport shirts, and caps or baseball hats are not permitted in the dining room or our specialty restaurants after 6 pm.
Informal Evening Attire Onboard Crystal Cruise Ships
Informal attire is appropriate for most evenings on board. For ladies, this is evening cocktail dresses or trouser suits. Gentlemen wear suits or sport coats and casual trousers; ties are optional. Jeans, shorts, sport shirts, and caps or baseball hats are not permitted in the dining room or our specialty restaurants after 6 pm.
Casual Evening Attire Onboard Crystal Cruise Ships
On casual evenings, a more relaxed attire is accepted, such as casual dresses and trouser suits for ladies, and sport shirts and casual trousers for gentlemen. Ties and jackets are not required. Shorts and baseball caps are not permitted after 6pm. Casual daytime attire is not considered acceptable attire after 6 pm.
CRYSTAL CRUISES DINING OPTIONS
Classic Main & Late Seating Onboard Crystal Cruise Ships
Traditional evening seating times either 6.15pm (Main) or 8.30pm (Late).
Many traditional cruisers prefer classic dining options that allow them to eat at the same time each evening of their cruise, at the same table with their regular tablemates and served by their familiar evening wait staff and sommelier each evening. The elegant Crystal Dining Room, also serving breakfast and lunch (both open seating), sets the stage for this popular dining option offering diverse menus that blend the unique flavours of the world together with time honoured classics.
OPEN DINING BY RESERVATION Onboard Crystal Cruise Ships
For those who want more flexibility in their evening dining options, guests may now enjoy the same extraordinary cuisine and excellent service of the Crystal Dining Room, but with the added convenience of dining by reservation at a time that works with your schedule—just like at the specialty restaurants, or a favourite restaurant back home. Open Dining by Reservation is offered in addition to Classic Main and Late seatings.
Lido Café Onboard Crystal Cruise Ships
A bright and welcoming space offering exceptional panoramic sea views, this indoor/outdoor venue features elaborate breakfast buffets with exotic fruits, fresh-baked breads and pastries, as well as made-to-order regular and egg white omelettes, waffles, and pancakes. Luncheon buffets include custom-made pastas and salads, a delicious selection of soups, carved meats, fresh fish and sumptuous desserts, including sugar-free options. Serving breakfast and lunch.
Trident Bar & Grill Onboard Crystal Cruise Ships
The ultimate poolside grill with a full bar serves deliciously light fare including made-to-order grills, wraps, melts and gourmet pizzas. On select evenings, the Trident Grill offers casual dinners at a relaxing setup around Neptune Pool with exciting selections served in a comfortable ambiance. Dress is casual and reservations are not required. Serving a Late-Risers Breakfast (10am – 11.30am), lunch, and dinner on select evenings.
Trident Ice Cream Bar & Scoops Onboard Crystal Cruise Ships
For sweets on demand, the Trident Ice Cream Bar (Crystal Symphony) and Scoops (Crystal Serenity) offer ice cream served in freshly made waffle cones, mouth-watering fudge brownies, cookies, ice cream sundaes, sherbets, and sugar-free ice cream and non-fat frozen yogurt with fresh berries and other toppings. During the course of a cruise, some 30 different ice creams (including low-carb), 24 homemade sherbets and approximately 20 non-fat yogurts are offered.
Tastes Onboard Crystal Cruise Ships
On Crystal Serenity, a poolside open kitchen aft of the Trident Bar & Grill elevates lunchtime and casual evening dining to a sophisticated international meal. Homemade soups are prepared daily, accompanying such starters as Barbecued Duck Quesadilla, Stir-Fry Hokkien Noodles and Pizza Di Margherita. Main courses include a Tower of Crab Cake and Sweet Corn Pancake or Grilled Black Angus Filet Steak with a choice of side orders such as Garlic Mashed Potatoes or Vegetables Slow-Roasted in Olive Oil. A selection of premium wines is available by the glass or by the bottle. Serving a Late-Risers breakfast, lunch and dinner.
Prego Onboard Crystal Cruise Ships
Charming and romantic, Prego brings the flavours of Italy to Crystal Symphony and Crystal Serenity. A seasonally changing Valentino at Prego menu features signature dishes such as Scaloppine Di Vitello Servite Con Capelli D'angelo and Linguine Con Aragosta E Zucchini, along with wines that are served at Piero Selvaggio's revered Los Angeles and Las Vegas restaurants. Valentino is considered by many to be among the finest Italian restaurants in the country. Serving dinner only.
Silk Road & The Sushi Bar Onboard Crystal Cruise Ships
The eclectic–and delectable–cuisine of world-renowned master chef Nobuyuki "Nobu" Matsuhisa is prepared by Nobu-trained chefs at Silk Road and The Sushi Bar. Regarded for his innovative approach to sushi, Nobu blends classically styled Japanese foods with distinct Peruvian and European influences. While The Sushi Bar offers an assortment of Nobu's inventive sushi and sashimi, including Salmon Tartar with Sevruga Caviar, Tiradito Nobu-style and Yellowtail Sashimi with Jalapeño, Silk Road presents his celebrated dishes such as Lobster with Truffle-Yuzu Sauce, Grilled Wagyu Beef Rib-Eye with Wasabi Pepper Sauce, and his signature dessert, a Bento Box filled with Chocolate Soufflé Cake with Shiso Syrup and Sesame Ice Cream. The famed chef enjoys a long history with Crystal and unveiled his own line of fine china during Crystal Serenity's inaugural season. Serving dinner only.
The Vintage Room Onboard Crystal Cruise Ships
Inspired by the rich tradition of wine makers to gather and showcase their most treasured vintages, dinners served in the elegant Vintage Room aboard both Crystal Serenity and Crystal Symphony are the ultimate experience for wine enthusiasts.
Working in tandem with Crystal expert sommeliers, the culinary team creates menus to showcase the unique attributes of each vintage, with exceptional selections from famed wine-making regions such as Bordeaux and Napa Valley. These "Wine Makers Dinners" are savoured by connoisseurs and novices alike, eager to discover appellations not easily accessible in stores and restaurants, from a first-growth Bordeaux to a classic Spanish Vega Sicilia.
Offered several times during each voyage, you and your travelling companions may reserve a seat at the Vintage Room table for an all-inclusive cost of $210 per person (wine, cuisine and gratuity), joining a minimum of 10 other guests for the extravagant culinary experience.
Or, by special arrangement with the Head Sommelier, you may play the role of "wine maker" yourself, hosting a private party of up to 12 (Crystal Symphony; $2,000 all-inclusive) and 14 (Crystal Serenity; $2,100 all-inclusive). You choose the wines from the exclusive Reserve Wine List, and consult with their Executive Chef on the perfect pairing menu. All charges are then posted to your shipboard account.
Ultimate Vintage Room Dinners Onboard Crystal Cruise Ships
Crystal's Ultimate Vintage Room Dinners are one-of-a-kind culinary experiences featuring some of the rarest wines in the world. Offered a few times each year on both Crystal Serenity and Crystal Symphony, depending on the wines selected the exceptional dinners are priced at an estimated $1,000 per person. The first Ultimate Vintage Room Dinner was an eight-course French meal prepared by Master Chef André Soltner, former chef/owner of world-famous Lutèce, paired with, among others, a nearly impossible-to-get 1959 Château Lafite–Rothschild, Pauillac, Bordeaux and a Screaming Eagle 1996 from Napa Valley, considered its dream year
The Bistro Onboard Crystal Cruise Ships
In the heart of each ship, this popular European-inspired café is buzzing with activity all day. It's the perfect spot to enjoy a freshly baked morning croissant with espresso before venturing out for your shoreside adventures. Later in the day, relax with an exotic coffee drink or premium wines by the glass as you nibble on delectable pâtés, international cheeses, and freshly baked desserts. Distinctive to Crystal, The Bistro's exclusive porcelain is created by celebrated artist Guy Buffet. Serving breakfast and lunch.
In-Suite/In-room Dining Onboard Crystal Cruise Ships
From breakfast in bed to dinner on your Verandah stateroom, Crystal's complimentary 24-hour in-stateroom dining is a true indulgence. At sea or in port, you may enjoy breakfast, lunch or dinner in the sumptuous comfort of your own room, served with the same precision and attention to detail so graciously displayed in every restaurant. During lunch and dinner hours, you are welcome to order the same selections offered in the Crystal Dining Room, served course by course, if you so desire. And if you're travelling in a Penthouse Suite, you may also enjoy the additional privilege of ordering from our specialty restaurants during dinner hours. Offered 24 hours a day, seven days a week.
Themed Deck Buffets Onboard Crystal Cruise Ships
With some of the most exotic destinations and stunning coastlines in the world as a backdrop, lavishly arranged luncheon buffets take place on deck on select days at sea. Imagine cruising the Italian Riviera as you dine on the Mediterranean-themed Cuisines of the Sun, or the coast of New England as you enjoy the bounty of American Classic cuisine. Think Nuevo Latino celebrating the fiery gastronomy of South America, or an Asian Café showcasing flavours of the Pacific Rim. Regardless of where you travel, these events are always much more than a meal-they are true destinational events. Serving lunch on select days at sea.
Afternoon Tea Onboard Crystal Cruise Ships
As sunlight floods the welcoming, airy space of Palm Court, what could be more civilized–and truly indulgent–than Afternoon Tea? Revel in the luscious Viennese flavours and elegant ambiance of Mozart Tea, as staff dressed in period costumes of velvet, brocade and delicate lace cater to your every whim. Perhaps you'll prefer the white-tie-and-tails tradition of the English Colonial Tea, or the charming southern hospitality of the popular American Tea.
On the Lighter Side Onboard Crystal Cruise Ships
Today's health-conscious travellers will appreciate Crystal's breakfast, lunch and dinner menus offering selections that are low in salt, fat, sugar and cholesterol. Designed to cater to a variety of dietary needs, including diabetic and gluten-free, the emphasis is on beautifully presented, fresh, flavourful and satisfying meals. For breakfast, lunch and dinner, all dining venues including the Crystal Dining Room, specialty restaurants, Trident Bar & Grill, Lido Café and Tastes feature a three-course, low-carbohydrate menu. Always the innovator, Crystal was the first cruise line to implement trans-fat-free dining, added to our already numerous choices for healthy dining.
Kosher-style Dining Onboard Crystal Cruise Ships
A wide choice of pre-packaged kosher-certified meals, including meats, seafood and poultry as well as white and red kosher wines is available on every itinerary. All chefs and kitchen and dining staff have been trained in kosher food preparation, handling and serving. Only kosher pots, pans, and utensils are used, and plates, silverware and glassware are washed separately.
CRYSTAL CRUISES LOYALTY CLUB
Crystal Society Membership Privileges
You automatically become a member of Crystal Society when you complete your first full-revenue Crystal cruise of 7 days or longer. There is no cost or age requirement and your membership is permanent.
Soon after you return home from your first cruise with them, you will receive a membership package that includes your Crystal Society membership card and number. Membership in the Crystal Society entitles you to:
- Society savings on most cruises
- Rewards that include stateroom upgrades, onboard spending credits and complimentary cruises
- Tote bag (awarded on board) and luggage tags (mailed to your home) on your 2nd cruise
- Complimentary subscription to Passport, the exclusive Crystal Society Member publication
- Special events and receptions on board, exclusively for Crystal Society Members
- Onboard recognition program to celebrate each Milestone earned
- Crystal Society Host or Hostess on every voyage
CRYSTAL CRUISES TIPS & GRATUITIES
Because tipping is a personal matter, Crystal Cruises does not include gratuities in the cruise fares. Suggested guidelines for stateroom and dining service gratuities are as follows: stewardess, $5 per guest, per day (single travellers, $6 per day); senior waiter, $5 per guest, per day; waiter, $3 per guest, per day; butler (Penthouse decks), $5 per guest, per day.
Tips for the maître d', headwaiter, assistant stewardess and night Room Service personnel are at your discretion. Gratuities may be prepaid or charged to your shipboard account.
For their specialty restaurants, Prego, Silk Road and The Sushi Bar, they suggest $7 per guest, per dinner. A 15% gratuity for all bar drinks and wines is added to your bar check automatically. They suggest a 15% gratuity for Crystal Spa & Salon services.
CRYSTAL CRUISES SPECIAL OCCASIONS
Make the most of your special occasions by pre-ordering one of Crystal's Bon Voyage packages. There is a wide range of luxury gifts including Cristal Brut, truffles and red roses all of which can be delivered with a personalised gift card. There is also the option of redeemable credits for use in the spa, on shore excursions or for wine.
The bar manager will gladly make arrangements for any special occasions or parties in the ships' public rooms, if available. You may choose from a variety of packages including everything from the services of the waiters and bartenders to special hors d'oeuvres menus and custom invitations. Flower arrangements may also be ordered on board.
CRYSTAL CRUISES KIDS CLUBS
With its acclaimed children's programs and activities, Crystal is the luxury operator best suited for the family market.
Both ships feature a fully supervised Junior Activities program for children between the ages of 3 and 17 on holiday voyages and nearly all summer sailings, each with dedicated play areas for both young children and teens. Children are supervised during their activities with the Junior Activities Directors, and children with parents' permission are free to come and go as they please. The Junior Activities program is not intended to be utilized as a babysitting service or day care facility. Children under the age of the 3 must be supervised by a parent or guardian at all times.
Children Facilities Onboard Crystal Cruise Ships
Fantasia welcomes children ages 3-7 and 8-12, with games, crafts, popular Sony PlayStation and Xbox 360TM kiosks and large-screen televisions, board games and personal computers with entertainment and education. A video arcade at Waves keeps teens ages 13-17 entertained as well. The Library offers a selection of children's books and videos for in-room viewing; children can also see recently released films in The Hollywood Theatre.
Children Activities Onboard Crystal Cruise Ships
On sailings with a Junior Activities Director, children receive their own daily newsletter – Surf Runner or Teen Scene, depending on their age – letting them know of the next day's adventures. The hours of operation vary depending on the itinerary and number of children on board. A selection of activities include:
- Scavenger Hunts
- Hide and Seek
- Story Times
- Pajama Parties
- Dress-up Playtime Bridge
- Galley tours
- Cookie Baking & Pizza making
- Fashion Shows
- Karaoke & Special Artists' Performances
- Mask Parade
- Late Night Pool Parties
- Teen disco & karaoke
- Computer University@Sea
Children Dining Onboard Crystal Cruise Ships
Children of all ages will enjoy the special Junior Cruiser's menu, and Crystal's executive chefs and culinary staff are always pleased to prepare custom dishes. The Trident Grill serves complimentary hot dogs, hamburgers, pizza and more.
Babysitting Services Onboard Crystal Cruise Ships
In-stateroom babysitting services are available onboard for your convenience. Arrangements can be made through the Concierge located at the reception desk. Crystal kindly ask that should you require babysitting services, one days notice would be greatly appreciated. Fees are $10 per hour for one child, $15 per hour for two children and $20 per hour for three children. To satisfy safety concerns, the maximum number of children/babies watched by one babysitter is three.
Family Accommodation Onboard Crystal Cruise Ships
Crystal Symphony offers ten connecting staterooms and 89 staterooms with a third berth available. On Crystal Serenity, there are 50 connecting staterooms and 154 staterooms with a third berth available.
Please note: Crystal Cruises is unable to accommodate children less than six months of age and reserves the right to restrict the number of those less than three years of age aboard the ships.
CRYSTAL CRUISES SPECIAL NEEDS
Medical Services Onboard Crystal Cruise Ships
A trained physician and medical staff are on call 24 hours a day. The professional services of this staff, as well as certain medications, are available on board at reasonable costs. Guests requiring ongoing medication, or having specific dietary needs, are advised to bring an ample supply of medication or dietary supplements with them in their carry-on luggage.
Inoculations onboard Crystal Cruise Ships
Requirements for inoculations often change. Crystal Cruises informs you of the health requirements; however, it is your responsibility to have all required vaccinations with a signed International Certificate of Vaccination. They recommend that you contact your Doctor with any health concerns. Failure to comply may result in refusal of passage by Customs and Immigration authorities.
Oxygen Onboard Crystal Cruise Ships
Portable oxygen tanks and concentrators may be used on board, provided Crystal Cruises is notified in writing, no later than 30 days prior to sailing, that a guest is bringing his or her own oxygen equipment, and has made direct arrangements with an independent medical contractor who has agreed to undertake all required arrangements without involving the ship's onboard Medical Centre and its personnel. The oxygen-dependent guest must travel with a companion who is also completely familiar with the operation of the concentrator.
Oxygen-dependent guests are limited to those cruises on which they can be properly supported by equipment vendors and which have itineraries that will easily allow medical disembarkation if it should be required. The number of oxygen-dependent guests using portable equipment is very limited on any cruise. Requests for oxygen equipment for a specific cruise will be processed in the order of date received.
Wheelchair Access, Use of Scooters & Power Wheelchairs & Facilities for the Physically Challenged Onboard Crystal Cruise Ships
Guests with any disability, including those primarily confined to wheelchairs or scooters, are medically oxygen dependent, are hearing impaired or use service animals, must notify Crystal Cruises at the time of booking as they may be required to submit forms for Release and Indemnity through Planet Cruise. Guests must bring their own wheelchair, electrically powered wheelchair or electric scooter that does not exceed 22" wide.
Crystal Symphony and Crystal Serenity were designed to be accessible for the physically challenged, with ramp access to most decks and public areas. Ships' elevators can accommodate most wheelchairs, power wheelchairs or motorized scooters that do not exceed 22" wide, allowing access to all public decks. It is strongly recommended that the guest be accompanied by a travelling companion for better access to all areas on and around both Crystal ships, as well as ashore.
Certain staterooms offer extra-wide doors, fully wheelchair-accessible bathrooms and wheelchair-accessible closets with low-fitted hanging rods. Some suites offer limited wheelchair access to personal facilities.
As some ports of call are anchorage ports and others may be challenging, physical conditions may preclude guests requiring wheelchairs or scooters from going ashore. This decision is made at the discretion of the ship's Captain or doctor, and is binding.
CRYSTAL CRUISES THEMED CRUISES
A hallmark of Crystal's award-winning reputation is the engaging onboard enrichment program, inviting you to leave the daily routines of life behind and open your mind to new possibilities. Discover a new language or try your hand at learning the piano. Attend insightful lectures by noted authors and world leaders, or be entertained by top-name stars of screen and stage. Regardless of your interests, the choices are yours and the options are endless.
Creative Learning Institute Onboard Crystal Cruises
Perhaps you've dreamed of playing the piano, imagined yourself speaking a second language or fancied yourself a wine connoisseur. Whatever your secret passion, our innovative Creative Learning Institute invites you to live out your dreams with complimentary progressive courses offered by experts who share our commitment to enrich mind, body and spirit. We've partnered with only the best – names like Yamaha, Berlitz, Tai Chi Cultural Centre, Cleveland Clinic and the Society of Wine Educators, among others – so that you can discover your personal best.
Theme Cruises Onboard Crystal Cruise Ships
Crystal's Experiences of Discovery theme cruises chart a course through classic destinations of the world, navigating the exciting realms of art, music, golf, ballroom dance, wine and food, and more. Like the perfect pairing of fine wine and cuisine, themes are connected to the region you sail, presenting you with opportunities to raise a glass of Australian Shiraz en route "Down Under" or to golf the legendary courses of Great Britain. Your itinerary brings together informative onboard lectures and demonstrations along with engaging optional shore-side excursions for a voyage that sails far beyond the ordinary.