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BOOK WITH CONFIDENCE

Book With Confidence

FAST TRACK 100

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AGENT 2010 & 2011 WINNER

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NEW BROCHURE FEEDBACK

2013 brochure feedback

Feedback from Mr Tibbles - 'WOW' 'AMAZING' 'THE BEST YOU'VE EVER OFFERED' 'REALLY EXCITING AND INSPIRATIONAL'

FANTASTIC CHRISTMAS CRUISE

Costa Cruises

Beryl, January 2014

We would like to express our thanks to all at Planet Cruise who were involved in the arrangements for our holiday at Christmas. We had a wonderful holiday and made some new friends.
All the travel arrangements were so smooth, transfer cars were always there on time, the hotel in Singapore was great, and the Costa Cruise was fantastic. We would hope to be able to come back to Planet and arrange more holidays through the company. We cannot believe that is all now over but we have memories that will last a lifetime.

A ONCE IN A LIFETIME CELEBRATION

Seabourn Legend

Marie, January 2014

After a very successful and enjoyable cruise to the Caribbean last year, arranged for me by Nigel Pettitt, I had no hesitation in contacting him in December when my husband and I were considering a holiday to celebrate our Ruby Wedding Anniversary. Once again it has been a pleasure doing business with him and I would like to bring to your notice the outstanding service that he has provided. Again his polite and pleasant manner, his enthusiasm, humour and professionalism have been greatly appreciated when helping us to make a decision about our next trip. He again has found us the perfect cruise for our 'once in a lifetime' celebration. We are looking forward very much to beginning our trip at the end of February.

AN UNFORGETTABLE JOURNEY

Celebrity Equinox

Iris, December 2013

This is really not a request for help but I did want to contact and say a very big 'Thank You' to all at Planet Cruises for a truly great experience. I have just returned from my very first cruise aboard the Equinox and have to say to you that the arrangements you made for my friend and myself have made the whole trip a wonderful holiday. From beginning to end your attention to detail has helped smooth the way to an unforgettable journey and holiday. I will certainly be recommending Planet Cruises to friends and sharing my experience with them. Thank you to you all.

AMAZING GALAPAGOS ISLAND CRUISE

Galapagos Islands

Trish, November 2013

You organised a Galapagos trip for us this year, which was absolutely amazing, and all the advice and information you gave us was spot on. Many thanks for all your help with that trip - it was very special, and the Celebrity Xpedition was wonderful, as were all the staff and crew involved.
We are now considering Canada/New England for October 2014!

NO HESITATION IN RECOMMENDING PLANET CRUISE

Far East Cruise Holiday

Ann, October 2013

I had to write to you to tell you of the excellent service we have received from Mark Gibbons while booking our Princess cruise to the Far East.
Right from the off, Mark has been exceptionally helpful, knowledgeable about our destinations and has responded to any queries we have had very quickly and professionally.
Given the very good service we have received from Mark, we would have no hesitation in recommending Planet Cruise to our friends and would also book future cruises with yourselves. He is a true ambassador for your company.
Mark's approach to handling our booking leaves us really looking forward to our holiday.

A BOOKING MADE WITH EASE

Barcelona Cruises

Chris Troth, January 2013

Yesterday I had my first dealing with Planet Cruise, although my wife watches your TV show regularly. I must say that how impressed I was with the knowledge and helpfulness of your team. The guy who looked after me yesterday was called John, he guided me through your booking process, sorted my cruise, hotel and travel arrangements for me with ease and nothing was to much trouble. He made the whole booking process so easy and comfortable, I just sat back listend and said yes. Once again many thanks for the great service and the help received from John.

I WILL DEFINITELY BE BOOKING ANOTHER CRUISE

Far East Cruise Holiday

Debra Gates, December 2012

I just wanted to drop you a note to say a HUGE THANK YOU for an awesome cruise holiday booked with yourselves. I did the transatlantic cruise with Independence of the Seas from Southampton to Fort Lauderdale in November. I had a night in a lovely Fort Lauderdale hotel with a good flight back to the UK including smooth transfers from cruise ship to hotel and from the hotel to the airport.
This was my first cruise holiday booked with Planet Cruise which I did on my own, and it went off so smoothly with no hassles with transfers, overnight and return flight.
Thank you very much, I will definitely be booking another cruise with yourselves - it was just so hassle free and easy!
I'd also like to add that I just love your Planet Cruise show every week and don't miss it for the world!
Wishing you all a wonderful New Year and I hope 2013 is another successful year for Planet Cruise.

EXCELLENT STAFF

Ellen Phelan, December 2012

Dear Planet Cruise,
I want to thank your staff for the proffessionalism that have shown through out my booking. I first spoke to Suzanne yesterday morning with my enquiry. She was able to answer every question I had without hesitation, an excellent member of staff. I was so happy with dealing with her that I wanted to book there and then. However, there was another couple that wanted to be with us and I needed to pass on all the information before a decssion could be made. Suzanne advised me to talk with the other couple , and then come back as soon as possible and gave me her direct line and that anyone would deal with it, if she wasn't in the office. Im very happy to say that again I dealt with another excellent member of your staff "John Ross"...Suzanne had left a correct paper trail that he could pick up easily. My Party of 4 was so happy that everything went smooth and easy that we all decided to upgrade to Aqua class. Thank you again to your excellent staff, I think good service deserves praise. We are really looking forward to our holiday June 2013 and will certainly return to you when we hope to have another cruise November 2013 on our 10th wedding anniversary.